STEP 1

Send us a fax using the following template:


We are the current registered owners of the domain [enter domain name] and we are transferring it to [enter name of new ISP] using the following handles:

CentralNic Billing Handle :
[A1111]
CentralNic Technical Handle :

[B2222]

As the legal registrant I authorise GetOnline Ltd to acknowledge the transfer request from CentralNic Ltd and transfer the domain name to my new ISP's control.

We are fully aware of the consequences that this change may involve. If you have any questions about this request please contact [enter your name] via email to [enter your email address].

[signature]

[your name]
[position at company]

 

Important Checklist:

Use the exact text above - changing only those sections in red.
You will need to ask your new ISP what their CentralNIC handles are to complete the above template.
Once you have sent this fax to us you will need to ask your new ISP to submit a transfer request with CentralNIC.
It must be on the domain name registered owners letterhead paper - if you do not have a letterhead see: No Letterhead.
It must be signed by the domain name registrant (owner) or authorised signatory.
The domain must not be past its renewal date - if it is please contact us as it will need renewing first.
You must provide a valid contact email address.
Fax it to 01625 800901 (+44 1625 800 901 from outside the UK).
If you cannot fax it post it to: Domain Administration, Get Online, Unit 12D, Adlington Park, Adlington, Cheshire, SK10 4PZ, United Kingdom.

 

STEP 2

Once we receive your correct and complete modification request the changes will typically be made in 2 - 5 working days. If you require a faster service please contact us about our Priority Service.

You can verify once a transfer request have been completed by viewing our online WHOIS database record for your domain name.

If your request does not follow the procedure detailed on this page it will not be processed.

We cannot process or discuss domain name changes over the telephone - if you have any questions please use our contact form.

 

STEP 3

Once the update has been completed (as confirmed by the WHOIS database) your new ISP / domain registrar can make any further changes as required.

If you have any questions please use our contact form.


 

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